Value City Furniture in Cleveland, OH Closed now

Reviews about Value City Furniture

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  February 22, 2019, by Erica Caskey
  Got a warranty on furniture that was bought and the communication between them and the warranty center is absolutely horrible. I have had two claims on the furniture I bought here and every claim was a nightmare. With the first one the store manager was supposed to call me and never did and I called the store multiple times. Second time the store kept claiming they never received the claim and did absolutely nothing to help us make it right or anything. We had to call both the warranty line and the store multiple times over the course of 3 months to get this resolved. Been rather ridiculous dealing with the incompetence of the 2 companies and their communication. On a bright note the gentlemen I talked to about picking up my replacement part was very friendly.